Frequently Asked Questions

Online orders are shipped from our location in Hamilton, Ontario. Pick up at our location at 294 James Street North is also available.

All transactions are conducted in Canadian funds.

We do not ship outside of Canada at this time.

Orders that contain products that are in stock will ship in 1-2 business days. Special orders will be shipped as soon as possible – check with our staff for a shipping window estimate.

For special orders, or rush shipments, please contact us at (905) 870-2806.

Regular orders will be charged a $15 flat fee. For larger orders a representative will contact you for further details.

We offer exchange only with the original receipt or order number (online orders). Exchanges are only accepted for factory defect. Please contact us for instructions on how to exchange an item at (905) 870-2806.

In store, we accept cash, VISA and Mastercard.
Online, we accept Paypal.

We want you to have a great shopping experience! If you have a problem, please contact us at (905) 870-2806 or emails us at [email protected]